What is it?
Every company has a corporate directory, but the medium differs - photocopies, spreadsheets, LDAP, desk phones.
Keeping these directories up-to-date can be difficult, especially when they are centrally managed.
Maintaining a Corporate Directory on a wiki, however, lets everybody update their own information as soon as it changes.
Since wiki pages are not bound by the dimensions of a printed page, they can contain a rich variety of information, such as:
- Picture - a tremendous help as your company grows
- Name (first name, initials, last name, title) - components kept separate for sorting purposes, but combined for display purposes
- Department - try to limit the naming of departments to make sorting more consistent
- Location - such as city, office, floor
- Phone - internal, external, mobile, home
- E-mail address - although this might be better maintained in your e-mail or LDAP system to ensure consistency
- Manager - start building your corporate hierarchy in the wiki
- Link to wiki personal space - personal spaces on a wiki provide great ways for staff to share information about themselves, with each space acting like its own independent wiki
- Link to personal blog - an example of pointing to information not kept in a traditional corporate wiki
Benefits of using a wiki for a corporate directory:
- Staff can instantly update their own information
- Staff can update information about other staff (Don't worry about vandalism - usage is tracked)
- Avoid the need for a single person/department having to update the information, causing an efficiency bottleneck
- Pictures help staff recognise other staff members, which is particularly useful for new starters
- The directory is always up-to-date and does not need to be disseminated (compare that to distributing spreadsheets every couple of weeks!)
Basic: A basic table is sufficient for the task. The web browser's Search function will let users find information quicker than a 'round trip' query (unless your directory is huge).
Better: Some wikis also allow sorting of table columns without having to refresh the page.
Best: Some form of programmed directory can be even better, which can give better interactivity to end users.
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- My Personal Info
- Magnet - putting a directory of information about the people in your organization can set a wiki on the path to becoming a magnet for a group's most critically important and often accessed information.
- MIT's Simile Project - Create interactive data-rich web pages without ever touching a database or a web server, or doing any programming